Q) When I retrieve data in WizMag for QuikcBooks, I get the following error message:

"Object Reference not set to an instance of an object."

What is happening and what can I do to correct it?

A) This error occurs when the "Allow access to SSN/other personal Information" is not checked when the QuickBooks Application Certificate is displayed.  When WizMag first accesses the company, QuickBooks will display an application certificate requesting permission for WizMag to access your company data.  An example screenshot of this is shown below.  The items marked in red should be selected.

QB Application Certificate

 

If the last option listed on the above window (Allow this application to access personal data such as Social Security Numbers and customer credit card information) is not checked, the Object reference not set to an instance of an object error will appear.  To correct this:

  • In QuickBooks, open the company and click Edit-Preferences.
  • From the Preferences window, click Integrated Applications from the list on the left side, then click on the Company Preferences tab on the top.  It will show a list of applications that have attempted to connect to your company.
  • Select WizMag E W-2 2010 from the list of applications and click Properties.  The Properties window for WizMag will appear as shown below:

QB WizMag Properties

 

  • The two checkboxes highlighted in red should be checked.  Once they are checked, click OK to save your changes.
  • Click OK on the Preferences window to close the window.
  • In WizMag, attempt to update data.